Frequently Asked Questions
- When will my subscription begin and can I choose the issue my subscription will start with?
Your subscription will start with the next available issue unless otherwise requested by yourself when placing the order. It can take up to 8 weeks for delivery of your first magazine, thereafter you will receive a magazine every 6 weeks on average for the duration of your subscription. 10 issues of Jamie magazine are printed each year.
- How many copies of the magazine are printed each year?
10 issues of the magazine are printed in a calendar year – on average one every 6 weeks.
- What is included in the price?
The price includes all delivery and handling charges, including those overseas if relevant. Just select the relevant country when applying and the correct price including delivery will be presented. All purchases are made in GBP£ sterling unless you are purchasing the magazine for delivery in Australia or New Zealand in which case they are made in AUD$ or NZD$ respectively. Other overseas orders will be charged in GBP£ sterling at the exchange rate of your credit card company which may fluctuate.
- How do I receive the magazine?
The magazine is posted to you and should arrive at the same time as that issue appears in the newsagents.
- Will I receive my free gift (if applicable) with the first issue?
If a free gift is part of the subscription package you have bought, you will receive this within 28 days or order unless otherwise advised. It will always arrive in a separate package to the magazine. If you have bought the subscription as a gift, you will receive the gift and not the recipient of the magazine.
- What do I do if an issue doesn’t arrive on time or is damaged?
If you have not received your copy or it’s arrived damaged we can arrange for a replacement to be sent. Please contact the Jamie magazine subscription helpline: UK -0800 953 9800; overseas - +44 207 814 5064 or email email@example.com.
- Can I suspend my subscription temporarily and start again at a later date?
Yes you can. To arrange this please contact the Jamie magazine subscription helpline: UK -0800 953 9800; overseas - +44 207 814 5064 or email firstname.lastname@example.org.
- Can I purchase a back issue?
Yes you can. You can either do this online at jamiemagazine.co.uk or by calling the Jamie magazine subscription helpline: UK -0800 953 9800; overseas - +44 207 814 5064
- Do I need to renew my subscription?
If you are based in the UK and pay by Direct Debit, your subscription will be automatically renewed when it ends. If you pay by credit card we will contact you before your last issue is sent with details of how to renew.
- What if I move home?
If you are planning to move home, please log on to your account online and amend your details or contact the Jamie magazine subscription helpline: UK -0800 953 9800; overseas - +44 207 814 5064 or email email@example.com
- How do I order a subscription as a gift?
Select the gift option when you place the order and provide the name and address of the recipient. An acknowledgement email and letter with a gift card will be sent to you. The magazine will be sent directly to the nominated recipient for the duration of the subscription period.
- Can I cancel my subscription?
You can cancel within 7 days from subscribing and receive a full refund. If you pay by Direct Debit please call the Jamie magazine helpline on 0800 953 9800 and inform us you wish to cancel your subscription.
- Who can I contact with any other queries?
Jamie magazine subscription helpline: UK -0800 953 9800; overseas - +44 207 814 5064 or email firstname.lastname@example.org
Jamie magazine Subscriptions